Naked Flooring remains online and ready to take your orders. Our customer services team remains fully staffed (all working from home you’ll be pleased to hear) and on hand to answer any of your questions regarding placing a new order or keeping track of an existing one.
Our warehouse remains open and our couriers are still delivering, however some of our suppliers have temporarily closed due to the lockdown. If you place an order for a natural flooring or rug online, please be aware there will inevitably be delays to the lead times. We’re working hard to keep to these delays to a minimum but in this fast-changing situation it is difficult to provide guarantees.
Sample orders are unaffected at present and will be sent out first class delivery as normal.
Our customer services team are on hand to answer any of your questions regarding delivery times or keeping track of an existing order. Just give us a call on 0117 370 2762.
If you are awaiting an order of a natural carpet or rug, please do let us know if you are self-isolating or feeling symptoms of COVID-19. Your safety, as well as that of our team members, is our highest priority as we work together to delay the spread of this coronavirus.
We’d like to say thanks to you, our valued customers, for your continued support. Even during these uncertain times we have been overwhelmed by your loyalty.